State Farm® Insurance Agent Steve Carpou
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose Beltran
October 18, 2025
5
out of
5
rating by Jose Beltran
"Christy has been very helpful insuring both my cars and taking the extra step to find all the discounts to save me money. Also helping me with a bonds title and setting up my paper work multiple times. Thank you! Recommend 100%"
We responded:
"Thank you, Jose! I'm glad to hear that Christy was able to assist you with insuring your policies and finding discounts to save you money. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Berhatify
October 16, 2025
5
out of
5
rating by Berhatify
"Sierra is very patient and super helpful I have been working with her for a couple of years and she always provide the same superior service. She is an asset for your establishment. Thanks"
We responded:
"Thank you for the five-stars! We greatly appreciate your business."
Liz
October 16, 2025
5
out of
5
rating by Liz
"Sierra did a really great job explaining everything to me and helping me put my car on insurance!I was praying to God to help with this and he sent me Sierra so thank you Sierra keep up with your great work!!"
David Ward
October 15, 2025
5
out of
5
rating by David Ward
"My renewal with Geico was pendind and I elected to shop around. I was contacted by Ginny who was a representive of a local State Farm office. She was knowledgbale and professional in her handeling of this matter. She was friendly and easy to talk with. She was able to to lower my monthly rate by $23 which equates to $276 annually. Very satisfied and pleased with her service."
We responded:
"David, thank you for sharing your experience! I'm glad Ginny was able to assist you with such professionalism and friendliness. It's great to know she could help you save on your monthly rate. We appreciate your trust in our office and look forward to continuing to serve your insurance needs. If you have any further questions or need assistance, don't hesitate to reach out. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Haydee Jones
October 15, 2025
5
out of
5
rating by Haydee Jones
"I’ve been with State Farm for many many years. Anytime we have questions or need to make changes to our policies, the process is easy and efficient! Christy always remembers small details and takes care of us like friends, not just clients."
We responded:
"Thank you, Haydee! I'm so happy to hear that your experience with us has been easy and efficient over the years. Christy is indeed wonderful at remembering the little details that make a big difference. We appreciate your loyalty and are always here to assist with any questions or changes you might have. Thanks for choosing us!"
AutoDealer Service
October 14, 2025
5
out of
5
rating by AutoDealer Service
"Easy peasy, ginny was wonderful ,made the change easy, very informed, saved some money, could not ask for more, thank you so much ginny!"
We responded:
"AutoDealer Service, thank you for your fantastic feedback! I'm delighted to hear that Ginny made the process smooth and informed. It's great to know you saved some money too. We appreciate your kind words and are always here to assist with any future needs!"
Linda Truesdale
October 13, 2025
5
out of
5
rating by Linda Truesdale
"Christy is awesome at her job. I Called in about one of my policies and Miss Christie was right on it. Her attitude was sweet, kind and direct.. I look for that in great customer service. It makes me feel wonderful that the person on the other end is working to get what I need and that’s what it’s about. Keep up the great work, Christy"
We responded:
"Linda, we thank you for leaving us a review! Christy is truly an asset to our team, dedicated to providing top-notch service to our valued customers like you. We value you for letting us be your good neighbor!"
Vantage Express
October 13, 2025
5
out of
5
rating by Vantage Express
"Christy was very helpful and gave me very helpful advice on my coverage Great Agent Thanks Again!!"
Timothy Bennett
October 11, 2025
5
out of
5
rating by Timothy Bennett
"Miss Ginny was a great help. Would recommend her every time."
We responded:
"Thank you, Timothy! I'm happy to hear that Ginny was able to assist you so well. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Eddie Bolick
October 10, 2025
5
out of
5
rating by Eddie Bolick
"Excellent, Christy was very professional and polite! She took time and explained some things about insurance that I was not aware of! Very helpful!"
We responded:
"Thank you, Eddie! I'm happy to hear that Christy provided you with such professional and polite service. It's great to know she was able to help you understand more about your insurance. If you have any more questions or need further assistance, feel free to reach out!"
Greer Caponi
October 10, 2025
5
out of
5
rating by Greer Caponi
"I’m grateful for the support from my Insurance Agency during my property claim, especially Christy, who has been kind, responsive, and a pleasure to work with."
We responded:
"Greer, thank you for your wonderful feedback! I'm happy to hear that Christy provided you with such excellent support during your property claim. Our team is dedicated to offering responsive and kind service. If you need anything else, feel free to reach out!"
Edie Sullivan
October 10, 2025
5
out of
5
rating by Edie Sullivan
"Christy is amazing and super helpful! I always hear the smile in her voice when I call her to ask questions or make changes. She’s my absolute favorite ❤️"
We responded:
"Thank you for the wonderful review, Edie! Christy is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Randi Hovey
October 9, 2025
5
out of
5
rating by Randi Hovey
"Sierra, was very kind and knowledgeable. She handled my multiple requests in a prompt manner. She made the process easy and made sure I was informed about all possibilities and outcomes the could occur. Thankyou."
We responded:
"Thank you, Randi, for sharing your experience! I'm happy to hear that Ginny provided such professional and patient service. Her thoroughness and timely updates made your switch seamless, and we're grateful to have her on our team. If you have any questions or need further assistance, feel free to reach out."
Parth
October 8, 2025
5
out of
5
rating by Parth
"Sierra provided truly excellent service today. She was knowledgeable, friendly, and went above and beyond to help me with my auto insurance policy. The entire process was seamless, and she made sure all my questions were answered. Highly recommend working with Sierra!"
We responded:
"Thank you, Parth! I'm glad to hear that Sierra provided such excellent service and made your experience seamless. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Kathy T
October 6, 2025
5
out of
5
rating by Kathy T
"Christy was awesome. Before we got off the phone with her, she had already completed what we had called about. Great service always from this agency!"
We responded:
"Thank you, Kathy! I'm happy to hear that Christy provided such efficient service. We appreciate your kind words about our office. If there's anything else we can assist you with, feel free to reach out!"
Dorothea Young
October 3, 2025
5
out of
5
rating by Dorothea Young
"Sierra and Ginny are both SO helpful, professional and efficient. They are both always there if i have any questions. They both saved my family so mu ch money and insurance headaches!"
We responded:
"Dorothea, thank you for sharing your experience! I'm happy to hear that Sierra and Ginny have been so helpful and efficient in assisting you and your family. It's great to know they could save you money and ease any insurance concerns. If you ever have more questions or need assistance, feel free to reach out!"
Mike Myers
October 3, 2025
5
out of
5
rating by Mike Myers
"Ginny was extremely helpful and set up my new vehicle quickly. Thank you!"
We responded:
"Thank you, Mike! I'm happy to hear that Ginny was able to assist you efficiently with your new policy setup. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Kaziah Shani
October 3, 2025
5
out of
5
rating by Kaziah Shani
"Ginny was very helpful and informative she is the best !!!"
We responded:
"Kaziah, thank you for your wonderful feedback! I'm happy to hear that Ginny was able to assist you so effectively. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Adam Chancellor
October 2, 2025
5
out of
5
rating by Adam Chancellor
"Ginny is a rockstar. Friendly and very helpful! Def would recommend working with her any day!"
We responded:
"Thank you for your review, Adam! I'm happy to hear that Ginny provided you with such friendly and helpful service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Nancy Souder
October 2, 2025
5
out of
5
rating by Nancy Souder
"Matthew was great to deal with. Very polite and helpful."
We responded:
"Nancy, thank you for your feedback! I'm happy to hear that Matthew provided you with polite and helpful service. Our team is dedicated to offering the best experience possible. Let us know if there's anything else we can assist you with!"
Aaron Bernardo
October 2, 2025
5
out of
5
rating by Aaron Bernardo
"Sierra is very helpful and thorough on explaining all the policy"
We responded:
"Aaron, thank you! We love seeing reviews like this. Sierra always puts our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."
Brian Walker
September 30, 2025
5
out of
5
rating by Brian Walker
"Sierra was a great help with everything. Answer every question I had with kindness, patience and respect. Thanks"
We responded:
"Thank you for the five-stars, Brian! We greatly appreciate your business."
Anna Sellers
September 30, 2025
5
out of
5
rating by Anna Sellers
"Sierra is always so nice and helpful. Any questions or concerns I've ever had are always answered."
We responded:
"Anna, thank you for your wonderful review! I'm happy to hear that Sierra has been able to assist you with such kindness and clarity. We strive to provide detailed and helpful service, and it's great to know Sierra has been successful in doing so. If you have any more questions or need further assistance, please don't hesitate to reach out. "
Christina Otero
September 29, 2025
5
out of
5
rating by Christina Otero
"Sierra is wonderful Excellent customer service Very quick response and very professional"
We responded:
"Thank you, Christina! I'm happy to hear about your positive experience with Sierra and our team. We strive to provide excellent customer service and quick responses. If you need anything else, feel free to reach out!"
Charles Whitehead
September 29, 2025
5
out of
5
rating by Charles Whitehead
"Thank you Mr Matthew for all of the service, and especially for the follow up on my account, to make sure things were done correctly....BLESSINGS TO THE ENTIRE STATEFARM FAMILY!!!!"
We responded:
"Charles, thank you for your wonderful feedback! I'm happy to hear that Matthew provided excellent service and ensured everything was handled correctly. Your kind words mean a lot to us. Let us know if there's anything else we can assist you with!"