State Farm® Insurance Agent Steve Carpou
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammy Pope
August 15, 2026
"I called on Friday and Christy answered the phone promptly and was very polite and asked me how she could help. Went right into what I called about and handled everything appropriately the first time. Great customer service was phenomenal. Thanks"
Nicholas Mastbrook
August 14, 2026
"Good auto rate from Sierra👍"
"Nicholas, thank you for taking the time to leave us a review! I'm glad to hear that Sierra was able to help you find a good auto rate. We're here if you need anything else!"
Amy Walters
August 13, 2026
"Absolutely loved working with Ginny, she saved me a ton of money!!!!! Thank you, Ginny!! :)"
Carolyn Brown
August 13, 2026
"We have used State Farm for numerous years and have never been disappointed. A huge call out to Christy for being on top of things and always being so pleasant to work with. Excellent customer service!!!"
RyLee Rushing
August 12, 2026
"Ginny and Christy were absolutely fantastic and super helpful when helping my boyfriend and I switch our insurance!!!! Heavily recommend"
Emily Van Dixhoorn
August 12, 2026
"Christy E understood what I needed and emailed it promptly. Much appreciated!"
"Hey Emily, thanks for the awesome review! I'm so glad Sierra could help you out quickly and efficiently. If you need anything else, feel free to reach out anytime! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Christine Meiss
August 11, 2026
"Christy was very prompt and attentive! I give her 5 shining stars!"
"Hi, Christine! Thank you for the recognition for Sierra!"
Robert
August 11, 2026
"Very good service !!"
"Thanks so much for sharing that you had a great experience with our service, Robert. Our team is here if you need help with anything else!"
Brooks Hasty
August 10, 2026
"Very helpful"
"Brooks, thank you for taking the time to leave us a review! I'm happy to hear you found our service helpful. Let us know if we can help with anything else!"
Glenn Pharr
August 10, 2026
"Everything was fine as usual."
"Thank you, Glenn! I'm happy to know everything went smoothly for you. If you ever have any questions or need assistance, feel free to reach out. We’re here to help!"
Letisha Johnson
August 10, 2026
"Sierra was extremely positive & very informative"
"Letisha, thank you for the five-stars! We greatly appreciate your business."
Angie J
August 6, 2026
"Christy and Mathew are always AMAZING! they answer every single one of my questions and their follow up skills are impecable as well🔥😎 THANKS!!!"
"Thank you, Angie! I'm really happy to hear that Christy and Mathew have been able to assist you so well. Their dedication to answering your questions and following up is something we truly value. We're grateful for your feedback and support! Let us know if we can help with anything else!"
jeff lewis
August 6, 2026
"They have outstanding customer service and I am glad I switched!!! Saving a lot of money compared to same policy and deductible from another top insurance company."
"Thank you, Jeff! I'm happy to hear that you're satisfied with our customer service and that switching to us has been a positive experience for you. If you ever need anything or have questions, feel free to reach out. Thanks for choosing us!"
David Jewell
August 5, 2026
"Ginny was very helpful and got my situation handled very quickly."
"Thank you for telling us about your experience with us, David! Christy is a wonderful talent and we feel lucky to have her on board. Please let us know if you have any questions about your insurance policies or anything else!"
Sandeep Kutty
August 5, 2026
"Matthew provided a great service. He was patient and answered all my questions."
"Thank you, Sandeep! I'm glad to hear that Matthew was able to assist you so well. We always aim to provide thorough and patient service. Let us know if we can help with anything else!"
Johnny Arthur
August 5, 2026
"Had a great experience and wonderful help thanks alot"
"Johnny, thank you for sharing your experience! I'm happy to hear you received wonderful help. If you ever need assistance again, feel free to reach out. Thanks for choosing us!"
david templeton
August 5, 2026
"Mathew was great -- as always."
"David, I'm glad to hear that Mathew continues to provide great service. We're always here to help if you need anything else!"
Luis Ardila
August 5, 2026
"Christy Edwards has been a very helpful and kind person and is always clear and honest with her clients."
"Thank you for sharing your experience! I'm happy to hear that Sierra was able to explain the insurance process clearly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
trish videtto
August 4, 2026
"Ginny and Christy from Steve’s office helped me out so much she made the insurance process so easy!!! Thank you so much for all your help!!! Thank you for a seamless process!!! The payment options with this company are amazing
I had To switch my insurance to a new vehicle and Matthew and Selena were amazing helping me. Out. My experience with State Farm has been amazing"
"Thank you, Trish! I'm happy to hear that Ginny made the insurance process easy for you. Our team is dedicated to providing seamless service, and it's great to know we achieved that for you. If you need anything else, feel free to reach out!"
Judy Lutz
August 4, 2026
"During my search for home owner's coverage, Ginny was quick to respond. Insurance is not my thing, but she answered questions and provided additional insight which was so helpful. During the process, she would follow up to determine how it was going. I appreciate her help and will keep her contact info for future use. She's great!"
"Judy, thank you for your wonderful review! I'm glad Ginny was able to assist you promptly and provide the insights you needed during your search for homeowner's coverage. It's great to know she followed up and made the process easier for you. We appreciate your kind words and look forward to being of service in the future.
- Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Fredricka Sawyer
August 4, 2026
"Ginny was very thorough and helpful l would recommend her to anyone"
"Thank you, Fredricka! I'm glad to hear that Ginny was thorough and helpful during your visit. We appreciate your recommendation and are here if you need anything else!"
Lakwan Mosley
August 3, 2026
"Matthew did a great job in helping with my policy!!"
"Thank you, Lakwan! I'm happy to hear that Sierra was able to assist you and provide a clear explanation of your policy. We appreciate your feedback and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Adolfo Cordova
July 29, 2026
"Sierra, thank you for your advice. You’re excellent person, I was really happy with your service. Have a wonderful day. Adolfo Cordova."
"Thank you, Adolfo! I'm glad to hear that Sierra provided you with excellent service and advice. We appreciate your kind words and support. Have a wonderful day as well! Feel free to reach out if you need anything else."
Chris Cobb
July 29, 2026
"Sierra was quick to respond and provided great customer service. She was very patient reviewing my policies and providing context around each policy coverage. Thank you."
"Chris, I'm pleased to hear that Sierra provided quick responses and great customer service! We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Charlie Gupton
July 27, 2026
"Ginny was excellent I really appreciate the way that she worked with me to make sure my family and I got everything that we need from our policies"
"Charlie, thank you for taking the time to leave us a review! I'm glad to hear that Ginny was able to assist you and your family with your policies. We always strive to provide the best service possible. Feel free to reach out if you need anything else!"