State Farm® Insurance Agent Steve Carpou
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jaime Calangan
August 26, 2026
"Sierra is an excellent sales rep, Love her!!!"
"Thank you, Jaime! I'm happy to hear that Sierra provided you with such excellent service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Robbie Joiner
August 25, 2026
"Christy Very helpful and friendly ."
"Thank you, Robbie. We appreciate the five-stars and shout out for Christy. Please feel free to reach out if you need anything!"
Laura Dunham
August 25, 2026
"Christy is always very helpful and very pleasant to work with!!"
Minnie Buster
August 24, 2026
"I really enjoyed and I'm grateful for the help I received from Ginny she was professional in a very pleasant manner she was very informative and explained everything where I could really understand because of my interaction with her I am looking forward to becoming apart of your family"
"Thank you, Minnie, for taking the time to leave us a review! I'm happy to hear that Ginny was able to assist you in such a professional and pleasant way. It's great to know that her explanations made everything clear for you. We're excited to welcome you to our office family. Let us know if we can help with anything else!"
Tommy Watson
August 24, 2026
"Very helpful and friendly! Highly recommend"
"Tommy, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and friendly. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Edgar Argueta
August 23, 2026
"Sierra helped me to find an affordable price for my car insurance and rental insurance. she is very professional with a great costumer service, I really recommend State Farm insurance they have the best prices in all kind of insurance."
"Thank you, Edgar, for your positive review! I'm glad to hear that Sierra provided you with professional service and that you're satisfied with our prices. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Keisha Belfon
August 21, 2026
"Sierra has been attentive and on top of anything I had any questions about. Thank you for your service and professionalism"
"Keisha, we appreciate your kind words about our service and professionalism! I'm happy to hear that Sierra was attentive and addressed all your questions. Feel free to reach out if you need anything else!"
Gary Sorensen
August 20, 2026
"Great customer service. Christy took my call and made my claim seamless. Thank You Christy!!"
"Thank you, Gary! I'm happy to hear that Christy provided you with great customer service and made your claim process seamless. We appreciate your feedback and are here if you need anything else!"
Mike Segerlin
August 20, 2026
"Matthew had help with my request and did great job. Thanks"
"Thank you, Mike! I'm glad to hear that Matthew was able to assist you with your request and that you were happy with the service. We appreciate your feedback and support. Let us know if we can help with anything else!"
Renee Troublefield
August 18, 2026
"I gave a five-star rating because of the prompt and professional dealings I had with Christy. I needed some documentation done, and she immediately provided me with everything I needed, promptly, pleasantly, and proficiently. She really is an asset to the company!
Renee"
"Thank you, Renee! I'm happy to hear about your positive experience with Christy. She truly is a valuable part of our team, and I'm glad she could assist you so efficiently. We're always here to help if you need anything else!"
Mike Myers
August 18, 2026
"Ginny was extremely helpful, she provided a wealth of information around both our auto and home coverage. Very personable and knowledgeable! Thank you!"
"Thank you, Mike! I'm happy to hear that Ginny was able to assist you efficiently with your new policy setup. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Edward Samuels
August 17, 2026
"Sierra was exceptionally helpful today I appreciate the wonderful customer service!"
"Edward, thank you for taking the time to leave us a review! I'm happy to hear that Ginny provided you with exceptional service. We always aim to offer the best support possible. Feel free to reach out if you need anything else!"
Jarrad Cohen
August 17, 2026
"⭐⭐⭐⭐⭐
I had an excellent experience working with Ginny Nix at State Farm in Matthews, NC. From the very beginning, Ginny was professional, knowledgeable, responsive, and incredibly helpful. She took the time to answer all of my questions, explain my options clearly, and make sure I had the right coverage for my needs.
What really stood out was the level of personal service. I never felt rushed or like I was just another customer. Ginny made the entire process easy and stress-free, and it’s refreshing to work with someone who genuinely cares about taking care of their clients.
If you’re looking for an insurance agent in the Matthews area who is knowledgeable, dependable, and provides outstanding customer service, I highly recommend Ginny Nix and her State Farm team. Definitely a five-star experience!"
"Hey, Jarrad! Thank you for sharing how Ginny’s responsiveness, knowledge, and personal attention made your experience such a memorable one. It means so much that you felt heard and cared for while she answered your questions and walked through your coverage with you. Ginny and our team truly appreciate your recommendation and your five stars!"
David Noble
August 17, 2026
"Ginny was amazing to work with! She answers every call and text and was a huge help getting us set up with our policy!"
"David, thank you for taking the time to leave us a review! I'm happy to hear that Ginny was able to assist you so effectively with your policy setup. We're grateful for your feedback and support. Feel free to reach out if you need anything else!"
Tammy Pope
August 15, 2026
"I called on Friday and Christy answered the phone promptly and was very polite and asked me how she could help. Went right into what I called about and handled everything appropriately the first time. Great customer service was phenomenal. Thanks"
"Thank you, Tammy! I'm happy to hear that Christy provided you with such prompt and polite service. It's great to know that everything was handled smoothly and that you felt well taken care of. We appreciate your feedback and support. Let us know if we can help with anything else!"
Nicholas Mastbrook
August 14, 2026
"Good auto rate from Sierra👍"
"Nicholas, thank you for taking the time to leave us a review! I'm glad to hear that Sierra was able to help you find a good auto rate. We're here if you need anything else!"
Amy Walters
August 13, 2026
"Absolutely loved working with Ginny, she saved me a ton of money!!!!! Thank you, Ginny!! :)"
"Amy, thank you for taking the time to leave us a review! I'm so glad to hear that Ginny was able to help you save money. We appreciate your feedback and are here if you need anything else!"
Carolyn Brown
August 13, 2026
"We have used State Farm for numerous years and have never been disappointed. A huge call out to Christy for being on top of things and always being so pleasant to work with. Excellent customer service!!!"
RyLee Rushing
August 12, 2026
"Ginny and Christy were absolutely fantastic and super helpful when helping my boyfriend and I switch our insurance!!!! Heavily recommend"
"Thank you, RyLee! I'm really happy to hear that Ginny and Christy were able to make your insurance switch smooth and easy. We appreciate your recommendation and are here if you need anything else!"
Emily Van Dixhoorn
August 12, 2026
"Christy E understood what I needed and emailed it promptly. Much appreciated!"
"Hey Emily, thanks for the awesome review! I'm so glad Sierra could help you out quickly and efficiently. If you need anything else, feel free to reach out anytime! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
Christine Meiss
August 11, 2026
"Christy was very prompt and attentive! I give her 5 shining stars!"
"Hi, Christine! Thank you for the recognition for Sierra!"
Robert
August 11, 2026
"Very good service !!"
"Thanks so much for sharing that you had a great experience with our service, Robert. Our team is here if you need help with anything else!"
Brooks Hasty
August 10, 2026
"Very helpful"
"Brooks, thank you for taking the time to leave us a review! I'm happy to hear you found our service helpful. Let us know if we can help with anything else!"
Glenn Pharr
August 10, 2026
"Everything was fine as usual."
"Thank you, Glenn! I'm happy to know everything went smoothly for you. If you ever have any questions or need assistance, feel free to reach out. We’re here to help!"
Letisha Johnson
August 10, 2026
"Sierra was extremely positive & very informative"
"Letisha, thank you for the five-stars! We greatly appreciate your business."