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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dean Edge

Dean Edge

April 6, 2026

5  out of  5
rating by Dean Edge
"Christy is an excellent Account Representative. She is very helpful and informative. She definitely get 5 Stars! Regards, Dean Edge"
We responded:
"Dean, Thank you for your wonderful review! I'm glad to hear that Christy provided thorough explanations and demonstrated her professionalism. We're grateful to have her on our team. If you have any further questions or need assistance, our office is always here to help. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
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Robbie Haney

April 4, 2026

5  out of  5
rating by Robbie Haney
"I would like to thank Christy for helping me today with my car insurance. I have known Christy for several years and she is always helpful, polite, & very kind. Thank you Christy."
We responded:
"Robbie, thank you for your wonderful feedback! I'm delighted to hear that Christy provided you with such helpful and kind service. We're grateful to have her on our team. If you need anything else, feel free to reach out!"
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Charlotte cullen

April 3, 2026

5  out of  5
rating by Charlotte cullen
"Best RATES AROUND! Sierra is amazing! Anything I have an issue with or need she is immediately available to help. Some companies you have a 800 # and the time to get in touch with customer service takes forever. Sierra is always a text away! She is phenomenal and I’m so glad we switched."
We responded:
"Thanks for the kind words, Charlotte! We’re happy to hear Sam was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Samantha Johnson

April 3, 2026

5  out of  5
rating by Samantha Johnson
"Ginny is always so quick to respond and help for any question I have. Would strongly recommend her to anyone."
We responded:
"Thank you, Samantha! I'm delighted to hear that Ginny provided such excellent service and secured a great deal on insurance for you and your husband. It's wonderful that she was able to share valuable insights about insurance for your son as well. We truly appreciate your recommendation and are here to assist with any future needs or questions you might have!"
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Keith porter

April 1, 2026

5  out of  5
rating by Keith porter
"Walked in with no appointment and Christy welcomed me right away and answered all my questions"
We responded:
"Thank you for your review, Keith! I'm happy to hear that Christy was able to assist you promptly and answer all your questions. We aim to provide welcoming and helpful service to everyone who visits our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Roberto Ramirez

April 1, 2026

5  out of  5
rating by Roberto Ramirez
"Always is very good service 🤓"
We responded:
"Thank you, Roberto! I'm happy to know you had a great experience with our office. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Jasmin Cruz

March 30, 2026

5  out of  5
rating by Jasmin Cruz
"I always dread buying car insurance. But Sierra made it so easy. She was a pleasure to work with. She was so transparent about the coverages I was buying. Thank you to whoever hired Sierra."
We responded:
"Thank you for sharing your experience, Jasmin! I'm glad Sierra was able to make the process easy and transparent for you. We appreciate your feedback and are here if you need anything else."
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April Runk

March 27, 2026

5  out of  5
rating by April Runk
"Mathew was very helpful and friendly."
We responded:
"Thank you, April! I'm happy to hear that Matthew provided you with helpful and friendly service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
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Andrew Samonte

March 26, 2026

5  out of  5
rating by Andrew Samonte
"Christy was fantastic! Very helpful with what I was asking her to quote!"
We responded:
"Hey Andrew, Thanks a lot for the awesome review! I'm glad Christy could help you out with your quote! If you need anything else, feel free to reach out anytime. - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
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Window and Door LLC

March 26, 2026

5  out of  5
rating by Window and Door LLC
"Ginny has been helping me with my private and commercial vehicles insurance for years...top notch customer service...the best coverage."
We responded:
"Thank you! I'm happy to hear that Ginny has been providing you with excellent service for your insurance needs. We appreciate your trust in us to deliver the best coverage. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Reilly Savage

Reilly Savage

March 24, 2026

5  out of  5
rating by Reilly Savage
"Ginny was a pleasure to speak with during my insurance Search. She was very friendly, knowledgeable and patient with me. She explained everything in detail and was available at any time to answer any questions or concerns I may have had. I would highly recommend her and her agency to friends and family. She made the whole process very simple and easy!!!!! Thank you so much for all that you have done for me. I look forward to speaking again soon!!!! Thank you....Kathleen Carlough"
We responded:
"Thank you for your kind words! We are happy to hear that Ginny was able to assist you with your insurance needs in such a friendly and knowledgeable manner. Your recommendation is greatly appreciated and we look forward to helping you again in the future! - Steve Carpou - State Farm Insurance Agent, Matthews, NC"
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Kinsey Wallace

March 24, 2026

5  out of  5
rating by Kinsey Wallace
"Ginny was attentive, responsive, and is saving me HUNDREDS per year!"
We responded:
"Thank you, Kinsey! I'm happy to hear that Ginny was attentive and responsive in assisting you. It's wonderful to know you're saving so much each year! If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Greer Caponi

March 23, 2026

5  out of  5
rating by Greer Caponi
"I’m grateful for the support from my Insurance Agency during my property claim, especially Christy, who has been kind, responsive, and a pleasure to work with over the course of the remediation and reconstruction. My home experienced water damage and Christy was always there to answer my questions and keep the process moving by removing obstacles to get the job done. This was a long and difficult reconstruction and Christy was a God send."
We responded:
"Greer, thank you for your wonderful feedback! I'm happy to hear that Christy provided you with such excellent support during your property claim. Our team is dedicated to offering responsive and kind service. If you need anything else, feel free to reach out!"
Profile photo of Nick DiLello

Nick DiLello

March 22, 2026

5  out of  5
rating by Nick DiLello
"The folks at this State Farm office have been excellent to work with. I began my relationship with Mr. Sam Greunig, and when he relocated, Ms. Christy Edwards has taken responsibility. They have been knowledgeable, flexible, and professional at every turn."
We responded:
"Thank you, Nick, for your wonderful feedback! I'm glad to know that Christy has been providing you with knowledgeable and professional service. We’re committed to maintaining that level of excellence. Let us know if there's anything else we can assist you with!"
Profile photo of Joyce Singleton

Joyce Singleton

March 20, 2026

5  out of  5
rating by Joyce Singleton
"My experience today as a return call from Chrissy was much needed and educational to me as far as my policy Christie has always been a upfront person knowledgeable and always giving me information that I need about my policy. Thanks again. Have a great weekend."
We responded:
"Thank you for your review, Joyce! I'm happy to hear that Christy provided you with the information you needed about your policy. Christy and the team are dedicated to ensuring you have all the necessary details. Have a wonderful weekend! Let us know if there's anything else we can assist you with."
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Arthur J Cosentino

March 19, 2026

5  out of  5
rating by Arthur J Cosentino
"Was very professional and took care of my needs."
We responded:
"Arthur, thank you for your feedback! I'm happy to know you found our service professional and that we could meet your needs. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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Jamiee Carter

March 19, 2026

5  out of  5
rating by Jamiee Carter
"Sierra is always a joy to work with. She has an amazing attitude and remains professional at all times. I truly appreciate the time she takes to provide me with assistance."
We responded:
"Thank you, Jamiee, for sharing your experience! I'm happy to hear that Sierra's professionalism and positive attitude made a difference for you. We truly appreciate your kind words and are always here to assist with any of your insurance needs."
Profile photo of Brian Sanchez

Brian Sanchez

March 19, 2026

5  out of  5
rating by Brian Sanchez
"Sierra was able to help secure my auto insurance, she made the entire process simple and easy & was able to answer any questions I had! I would definitely recommend working with Sierra!"
We responded:
"Thank you, Brian! I'm glad to hear that Sierra made the process smooth and answered all your questions. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Morgan Dickelman

March 19, 2026

5  out of  5
rating by Morgan Dickelman
"Christy was and is always fantastic! Wonderful customer serve and always so sweet."
We responded:
"Morgan, thank you for the shoutout for Sam! Our office loves being your good neighbor."
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shay l

March 18, 2026

5  out of  5
rating by shay l
"She was very helpful !"
We responded:
"Thank you, Shay! I'm happy to hear that you found our service helpful. If you ever need assistance again, feel free to reach out. Thanks for choosing us!"
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anton hoover

March 17, 2026

5  out of  5
rating by anton hoover
"I’m an existing customer who just recently added another vehicle to my policy. I needed some additional help and Sierra was able to help me in a very quick manner."
We responded:
"Thank you, Anton! I'm happy to hear that Sierra was able to assist you quickly with your policy. Our team is dedicated to providing efficient and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Tamara Byrd

March 16, 2026

5  out of  5
rating by Tamara Byrd
"I cannot say enough good things about this office especially Christy. She is always such a huge help whenever I call. She is the definition of amazing customer service!"
We responded:
"Thank you for the outstanding review, Tamara! We’re so glad you’ve had a great experience with our team. Please let us know if there is anything we can help you with in the future."
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Leslie Laney

March 16, 2026

5  out of  5
rating by Leslie Laney
"Christy Hedrick is phenomenal to work with. She makes the process extremely easy and walks me through every detail when I need assistance!"
We responded:
"Thanks for the review, Leslie! We do our best to provide great insurance in Matthews, North Carolina and we’re so glad you’re happy with your experience."
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Suzette Allen

March 16, 2026

5  out of  5
rating by Suzette Allen
"Matthew was an excellent agent. He's very knowledgeable and listened very well. Time wise, he was very patient, and answered every question I had. Thank you so much Matthew"
We responded:
"Thank you, Suzette! I'm happy to hear about your positive experience with Matthew. His dedication to providing thorough and attentive service is something we truly value. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Pam Henderson

Pam Henderson

March 12, 2026

5  out of  5
rating by Pam Henderson
"Ginny was amazing to work with very professional and stayed in contact with me for around 6 months to be able to get me a lower rate for my auto insurance !! I so appreciate the fact that she was able to save me around $150 a month!! Thanks Ginny!!"
We responded:
"Thank you for your review, Pam! I'm delighted to hear that Ginny provided such professional service and helped you save on your insurance. We truly appreciate your kind words and are always here to assist with any future needs. Thanks for choosing us!"